Privacy Policy

A legal disclaimer

At Renewed Purpose Treatment Center, LLC (“RPTC,” “we,” “us,” or “our”), your privacy is our priority. We are committed to protecting your personal and health information and being transparent about how we collect, use, and safeguard it. By using our website or participating in our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information in several ways, including through our website, forms, and service interactions. The types of information we may collect include:

Personal Information: Your name, contact details (such as phone number, email, and address), and other information you voluntarily provide.
Health Information: Details about your health, treatment, or services you receive from us, collected only as necessary to provide care and comply with privacy laws (including HIPAA).
Technical Information: Data automatically collected from your device, such as your IP address, browser type, and usage patterns when you visit our site.

2. How We Use Your Information

We use your information to deliver quality care and improve our services. This may include:

Providing treatment, care coordination, and support services.
Communicating with you about appointments, treatment updates, and inquiries.
Managing administrative and operational needs.
Improving website security and performance.
Complying with legal, ethical, and regulatory obligations.

3. How We Share Your Information

RPTC does not sell or rent your personal information. We may share it only when necessary to support your care or comply with legal requirements, such as:

Service Providers: With trusted vendors who assist with business operations (e.g., IT support, hosting, billing), under strict confidentiality agreements.
Healthcare Coordination: With other healthcare providers or professionals involved in your treatment, as permitted under HIPAA.
Legal or Safety Requirements: When required by law or to protect your safety or the safety of others.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal and health information. While we maintain strong security measures, no system is entirely secure, and we cannot guarantee absolute protection of your data.

5. Your Rights and Choices

You have rights related to your personal and health information, including:

Access and Correction: You may request to review or update your personal information.
Opt-Out: You may opt out of receiving non-essential communications, such as marketing messages.
Withdraw Consent: You can withdraw your consent for certain data uses, subject to applicable laws and treatment needs.

Requests can be made by contacting us directly using the information below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tools to improve functionality and analyze usage trends. You can manage or disable cookies in your browser settings, though some features may not function properly if cookies are disabled.

7. Third-Party Links

Our website may contain links to other websites not managed by RPTC. We are not responsible for the privacy or security practices of those external sites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect information from children. If such information is discovered, we will promptly delete it.

9. Changes to This Policy

RPTC may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a new effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is used, please contact us at:

Renewed Purpose Treatment Center, LLC
44100 E Claiborne Sq Suite 334 ofc 328
Hampton, VA 23666
757-999-6004
admin@renewedpurposetc.com

HIPAA Notice of Privacy Practices (Summary)

RPTC is committed to protecting your Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).
We may use or share your PHI for purposes such as:

Treatment and care coordination
Payment and billing
Healthcare operations (e.g., quality improvement, compliance)

You have the right to:

Access and request a copy of your medical record
Request corrections to your information
Request restrictions on how your PHI is used or disclosed
File a complaint if you believe your privacy rights have been violated

A full version of our HIPAA Notice of Privacy Practices is available upon request or at your intake appointment.