Tel: 757-999-6004
Email: admin@renewedpurposetc.com
Your Next Step Starts Here
You do not have to know exactly which service you need before contacting Renewed Purpose. Tell us what is happening, what type of support you are looking for, and any current services or providers involved. Our team can help you understand available options and the appropriate next step.
Whether you are seeking Outpatient Therapy, exploring the Mental Health Intensive Outpatient Program (MH-IOP), or need information about another RPTC service, we can help clarify the appropriate pathway.
Start With What You Need
All individual’s circumstances are different. You do not need to determine the appropriate level of care on your own. Our goal is to make the process clear while respecting each individual’s circumstances, needs, and preferences.
When you contact Renewed Purpose, you can:
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Tell us what support you are seeking.
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Share basic contact and service information.
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Ask questions about available services.
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Identify whether you are interested in Outpatient Therapy or MH-IOP.
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Share information about current providers or services when relevant.
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Learn about applicable intake, eligibility, insurance, or authorization requirements.
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Receive guidance about the appropriate next step.
What Happens Next
Once you contact Renewed Purpose, the next step depends on the service you are seeking and the information available.
Share Basic Information
Provide basic contact information and tell us what support you are seeking.
Discuss Your Needs
Share relevant information about your current circumstances, services, providers, or concerns.
Review Available Service Options
Our team can help identify the appropriate RPTC pathway based on the information available.
Identify Requirements
Depending on the service, additional assessment, clinical intake, eligibility review, insurance or authorization requirements may apply.
Receive Next-Step Guidance
You will receive information about scheduling, assessment, referral, intake, or other appropriate next steps.
Requesting information or an appointment does not guarantee admission, eligibility, insurance coverage, provider availability, or placement in a particular level of care.
Clear, Respectful Support from the Start
We understand that reaching out for behavioral health support can bring questions and uncertainty. You do not need to have everything figured out before contacting us.
Renewed Purpose works to make the beginning of the process straightforward, respectful, and responsive.
Our team can help you:
Understand Your Options
Learn how RPTC services differ and which access pathway may apply.
Navigate the Process
Understand whether the next step involves scheduling, assessment, intake, referral, or additional review.
Prepare for Services
Learn what information or documentation may be needed.
Stay Connected
Understand how communication and care coordination may support the transition into services.
Appointment Requests and Service Access
RPTC uses different access pathways depending on the service.
Outpatient Therapy:
Available appointment times may be booked through the live online scheduling system.
MH-IOP:
Individuals interested in the Mental Health Intensive Outpatient Program begin with an assessment/intake process rather than booking directly into treatment sessions.
Community Stabilization:
Referrals must be submitted through the dedicated Community Stabilization referral pathway.
Peer Recovery Services:
Use the appropriate Peer Recovery Services inquiry/referral pathway.
Mobile Crisis Response:
MCR is initiated through Virginia’s 988 crisis system and is not a direct RPTC referral or appointment service.
What to Have Ready
Having basic information available can make the process easier. Depending on the service, you may be asked for:
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Current contact information.
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The type of support you are seeking.
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Current behavioral health or other relevant providers.
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Insurance information, when applicable.
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Preferred appointment days and times for Outpatient Therapy.
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Relevant treatment or referral information when applicable.
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Information about current needs and circumstances.
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Additional documentation required for a specific service.
Important: An appointment request is not the same as an emergency request. Individuals experiencing immediate safety concerns or a medical or psychiatric emergency should use the appropriate crisis or emergency response system.
Schedule Outpatient Therapy
Our online scheduling system allows individuals seeking Outpatient Therapy to view current appointment availability and select an available time directly.
View Available Appointments
Review the current dates and times available for Outpatient Therapy.
Select a Date and Time
Choose an available appointment that fits your schedule.
Enter Required Information
Provide the contact, scheduling, and other information requested during the booking process.
Book Your Appointment
Confirm the selected appointment and submit the required information.
Receive Appointment Confirmation
After successful booking, you will receive confirmation with your appointment details.
Complete Required Pre-Visit Steps
Review and complete any requested intake forms, insurance information, consent documents, or other requirements before your appointment.
Appointment, Intake, and Insurance Information
Booking an available Outpatient Therapy appointment does not guarantee insurance coverage or payment by a particular payer.
Depending on the circumstances, additional intake, insurance verification, authorization, or other requirements may apply.
Provider availability and appointment availability can change over time. The online scheduling calendar reflects the appointments currently available through the scheduling system.
If additional information is needed after an appointment is booked, the RPTC team may contact you.